Why are all my bank transactions are not showing up?
Missing older transactions? Here’s what’s happening:
Step 1: Initial sync shows 60 days
When you first connect your bank, Tabby immediately pulls the last 60 days of transactions so you can start working right away.
Step 2: Full sync takes up to 24 hours
Tabby then pulls your full requested history in the background:
- Tabby can pull up to 18 months of transaction history via Plaid
- The full sync typically completes within 24 hours
- Larger date ranges (e.g., 12 months) may take longer
Step 3: Check for bank limitations
Some banks restrict how far back we can access; here are a few we have seen that have limits:
- Mercury Bank: 90 days maximum
- Capital One: 90 days maximum
- TD Bank: 60 days maximum
We need to wait the full 24 hours to see what your specific bank allows.
Step 4: Upload older transactions manually
If your bank doesn’t provide the full period you need:
- Download bank statements (PDF, CSV, or Excel)
- Go to Bank Connections → Upload
- Tabby will automatically categorize everything
Questions? Contact us at: support@usetabby.com
Updated on: 19/12/2025
Thank you!